This video is filmed using Outlook 2007 (but also works in Outlook 2010). To categorize e-mails it is easiest to add a new button to your Quick Access Toolbar. This video will show you what button to add and how to use it to assign a category to your e-mails.
There is a quick and simple way to turn the Ribbon on or off in ALL Microsoft Office 2010 programs. In Outlook there is actually an icon in the top right corner of the screen. This video will show an example in Outlook 2010 and Excel 2010, but will work in Word, PowerPoint, and Publisher as well.
You can drag an email onto your calendar to create an appointment. This will allow you to set a reminder to follow-up on the e-mail. This process works the same in Outlook 2007 and Outlook 2010 ONLY.
*Your To-Do bar must be turned on to perform this action. Please see online tutorial on working with your To-Do bar.
You can quickly send an e-mail that will show your calendar availability. This can make it much easier to set up an appointment with another person.
You can create a rule that will drop a copy of an e-mail into a specific folder. This will allow you to keep track of the items you can not take action on until you receive a response. This Video is specific to Outlook 2010.